What our customers have to say about The INSIGHT Group

• Trusted...

  • Insight will be the first firm we call when we have a future need.
  • We’re very satisfied with our Insight engagement. We’ve worked with them several times; they know our business and they incorporate what they’ve learned.
  • I could not have been happier with Insight’s ability to meet budget and scheduled commitments.
  • This is what differentiates Insight from big time consulting firms – there is no arrogance based on impressive resumes and we did not encounter a situation where their team did not have the expertise needed to complete the job.
  • Insight provided multiple senior-level references, each of whom I thoroughly questioned on process, expertise, results etc. What we saw and experienced in working with Insight was totally consistent with what I learned from the references.

• Experienced...

  • Insight professionals get it, they’ve done it, that’s not necessarily the same with other consultants.
  • Insight is credible and believable … there is no arrogance.
  • Insight’s knowledge of the services business was world class and very powerful.
  • Insight is a cut above due to their professionalism, executive presence in all aspects, openness and candid advice … they don’t talk to hear themselves speak. I’m a big fan – see tremendous value and continue to learn and leverage.
  • Compared to large services consulting firms Insight provides the same high level of consulting support throughout the entire project while many firms use associate level personnel on some elements of the project.
  • Insight’s expertise is extremely valuable, and they have credibility.

• Empowering...

  • With Insight there is a conscious transfer of skills so we can be self-reliant.
  • Insight shortened our learning curve and accelerated implementation by a year – got us buy in, quick wins and credibility. I’d recommend Insight with their combination of knowledge, expertise and real best practices.
  • Although my experience with consultants is somewhat limited, I have worked on projects with several of the big name firms and my experience with Insight was the best from two perspectives. First, we are already making money on our projects and secondly the learning and development of individuals on my team has been great … it’s been easy to get bright people to work on these projects once they are exposed to Insight’s methodologies.
  • Insight has a different model than the “general management consulting companies” … value comes from their depth of expertise and the involvement of our people in developing the findings and recommendations.

• Engaged...

  • Communications and involvement was just right, especially considering we were trying to do our day jobs.
  • Insight helped me to speed up my strategy especially since I was a start up with no staff … they acted like my staff.
  • Insight’s questions kept going deeper and their perspective was experience-based … there is practical value versus theory.

• Collaborative...

  • Compared to other consultants, Insight is more collaborative, they create a partnership.
  • The Insight team was extremely flexible with a radically changing environment over the course of the project and they provided additional guidance along the way.
  • Insight truly calibrates its work to real customer value while some consultants lose sight of value and have no connection to end goals. Their consultants are in it to add value – not just to make a living.

• Professional...

  • Insight more professional and disciplined and they have a mature methodology.
  • Insight made every commitment and drove our team to meet schedules.
  • Insight has a level of maturity, organization and project management that sets them apart … their candor, willingness to jump in positioned them as an extension of my team.

• Insightful...

  • Insight professional was great, he’s smart and approachable and he understood what we needed.
  • Insight understood us and our needs … their recommendations were appropriate and applicable.
  • We needed an outside professional perspective and we got real value for our dollars.
  • I was a consultant myself and I can see the expertise that Insight brings to the engagement … they really got into the psyche of my customers, got them to open up and got feedback that we would never get.

• Focused...

  • Insight kept reminding us of where we are going – they were able to get right into the nuts and bolts.
  • I’ve worked on a half dozen plus engagements with consultants. Insight is the best because of their implementation experience, their understanding of what we’re doing, their straight forward, pragmatic approach – there’s not a lot of wasted time.
  • Insight doesn’t have the armies of junior consultants to do data-crunching but they are more focused, nimble and flexible and they really get to the heart of things.

• Effective...

  • Compared to other consultants, Insight is very effective – they are agile, knowledgeable and responsive.
  • I’m extremely critical of consultants … Insight is better than others who use pretty pictures and slim content.
  • I’ve engaged some of the major consultants and Insight is better … they have their feet on the ground, they’ve lived it and they have the trusted advisor role, a major differentiator. It’s not just theory but reality, they know what works and doesn’t work and they have credibility.
  • Insight provided tremendous value starting on day one … we don’t see this in other consulting firms where the goal appears to be to sign us up for a heavy commitment and the value received is difficult to see for an extended period.