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Enabling Your Business Model Transformation

Insight's Services & Solutions Business Model

For more than 20 years, The Insight Group has helped top product-based companies implement high-growth services & solutions strategies, while incorporating remote management best practices for our clients' competitive advantage.
Explore our capabilities and experience, and tell us how we can we can help your business.
  • Services Market Evolution Services Strategy Development Model
  • Optimize Coverage Optimize Coverage
  • Proven World Class Proven World Class
  • SerPASS SerPASS Web Based Application
  • Seasoned Partners Seasoned Partners
  • Comprehensive Methodologies Comprehensive Methodologies
  • Help Product Based Customers Help Product Based Customers
  • Human Resource Management Human Resource Management
  • Professional Development Professional Development
  • Services Business Management Processes Services Business Management Processes
Creating customer value through best practices and skill transfer

At INSIGHT, we help our clients...

  • Successfully design and execute broad transformational initiatives as they extend their product portfolio to include delivering capabilities 'as a service'.
  • Develop strategic account coverage plans that significantly improve revenue growth, profitability, and customer satisfaction.
  • Drive costs and inefficiencies out of their solutions and services business processes while simultaneously shortening cycle times and improving service levels using leading edge digital technology and remote work approaches.
  • Re-engineer services strategies and implement best-in-class business structures and processes, including the ability to effectively work remotely through technology.
  • Renovate their marketing and sales processes to drive higher win rates with a leaner deal-making model that enables effective collaboration to deliver greater customer value.
  • Insight Thought Leaders

    Meet our Thought Leaders

  • Tap our Insights

    Tap our INSIGHTs

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    Meet our Clients

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Recent @ Insight

  • News

    Jim Weigand, former President of DuPont Sustainable Solutions, joins The INSIGHT Group


    Steve Schmidt, former DuPont Pioneer Senior Manager, joins The INSIGHT Group


    Jay Connor named Managing Partner; To lead Strategic Account Management & Sales Process Practices at The INSIGHT Group


  • Articles

    Digital Transformation of Services:

    It's about the Business Model, not the Tech

    by Jay Connor

    2021-MAY - Services business models are changing, as digital technologies are enabling new capabilities and offerings to produce the outcomes defined by customers. In our ongoing discussions with our clients, it is evident that this digitalization trend has been accelerated by the pandemic.

    Services Business Model Transformation Study

    Summary Brief

    by Jay Connor & Deb Hodgson-Lyons

    2021-JAN - As a result of the Pandemic, two common trends / drivers are emerging-- there is a major need to provide / deliver more elements of the Services Business Model remotely, and the infusion of digital capabilities & computing technology into the Services Business Model is accelerating.

    Re-Entry into the Business New Normal

    Observations, Feedback, & Insights

    by Tom Esposito & Jay Connor

    2020-JUN - ...the case for change to all services organizations has been made. The strategies and paths for adapting to a robust, remote management and delivery model that includes the latest digital tools and IT Infrastructure is essential to survive and thrive going forward.